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Terms & conditions

WEBSITE TERMS AND CONDITIONS

Last updated: February 2026

These terms and conditions (the “Terms“) govern our provision of, and your access and use of www.theoutletstoresalicante.es (the “Website“) in addition to all applicable laws and regulations.

Please read these Terms carefully before using the Website. By using the Website, you signify your agreement to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

The Website is operated and provided to you by BASKERVILLE INVEST, S.L.U., a private company with limited liability, having its registered office at Marratxí (Mallorca), Mallorca Fashion Outlet – Oficinas de Gerencia, Autopista Palma-Inca km 7.1, CP 07141, registered with the Commercial Register at Mallorca, (hoja PM-105774), under tax identification number B-22844161. References in these Terms to “VIA Outlets“, “we“, “us” or “our” are to this entity.

These Terms are subject to change from time to time. The current version of the Terms will be posted on this page. Please ensure that you revisit and review these Terms regularly as you will be deemed to have accepted, and will be bound by, such changes if you continue to use the Website after the posting of any changes to these Terms.

These Terms do not affect your statutory rights.

 

1. PRIVACY

VIA Outlets is committed to protecting your privacy and only uses any personal data that we collect from you, or that you provide to us, in accordance with applicable data protection laws and regulations. Please read our Privacy Policy available at https://www.theoutletstoresalicante.com/privacy_policy/ and our Cookie Policy available at https://www.theoutletstoresalicante.com/cookies-policy/ to understand our practices.

 

2. OTHER TERMS THAT MAY APPLY TO YOU

VIA Outlets and/or associated companies offer a number of benefits through the Website. For example, we operate a Club Outlet Lovers and from time to time we may advertise and run competitions on the Website. Additional terms and conditions will apply to such benefits. We will direct you to the additional terms and conditions at the time that you interact with us in relation to the relevant benefits. Please read the applicable terms and conditions carefully. By accepting a benefit (for example, by joining the Club Outlet Lovers or entering a competition), you signify your agreement to be bound by the additional terms and conditions applicable to that benefit.

If there is a conflict between these Terms and the terms that apply to a benefit offered through the Website, the terms that apply to that benefit shall take precedence to the extent of such conflict.

 

3. OWNERSHIP

All intellectual property rights and associated rights, including copyrights, trade mark rights, patent rights, design rights, trade name rights, database rights, and neighbouring rights, as well as rights to know-how (“Intellectual Property Rights“), related to the Website and all text, user interfaces, visual interfaces, graphics, illustrations, photographs, trademarks, logos, computer code and other related material (together, “Content“), including but not limited to the design, arrangement, structure, selection, coordination, expression and “look and feel” of the Content, contained on the Website are owned, controlled or licenced by or to VIA Outlets. All such rights are reserved.

Nothing in the Terms constitutes the transfer of any Intellectual Property Rights from us to you. If you comply in full with these Terms, VIA Outlets grants you a limited, personal, revocable, non-exclusive, non-sublicensable and non-transferable right to access and use the Website, for personal use only.

 

4. AVAILABILITY AND FAULTS

Whilst VIA Outlets aims to ensure that the Website, its Content, any features or benefits offered through the Website and any information contained on it, are error-free, uninterrupted and free from bugs and viruses, due to the nature of the internet, we cannot guarantee this.

We are under no obligation to update any information contained on the Website. We are entitled to modify, edit, suspend, discontinue or terminate (temporarily or permanently), the Website (or any portion or portions of it), its Content, any features or benefits offered through the Website and/or any information contained on it (or any portion or portions of those) with or without notice, for business or operational reasons. Your ability to access and use the Website may also be restricted from time to time to allow for repairs, maintenance or the introduction of new Content, features or benefits. We will attempt to limit the frequency and duration of any such restriction.

Access to or use of the Website (including its Content, any features or benefits offered through it, or any information contained on it) may be prohibited by law in certain countries or jurisdictions. We make no guarantee that the Website (including its Content, any features or benefits offered through it or any information contained on it) is appropriate or available for use in locations outside Spain. If you choose to access the Website from outside Spain, you do so on your own initiative and are responsible for compliance with all applicable laws and regulations of the country from which you are accessing or using the Website.

The Website and its Content are provided on an “as-is” and “as-available” basis and, to the extent permitted by applicable laws and regulations, made without any representations, warranties or guarantees of any kind.

Each and every access and use of the Website is made at your own risk and responsibility. You should use your own virus protection software.

 

5. YOUR USE OF THE WEBSITE

You must not:

  1. use the Website or its Content in a way that is contrary to its purpose, illegal, contrary to these Terms and/or that otherwise may harm VIA Outlets or others;
  2. except as expressly permitted in these Terms, copy, download, reproduce, republish, duplicate, re-transmit, sell, decompile, reverse engineer, scrape, collect, distribute or otherwise exploit any part of the Website or its Content for any purpose without obtaining our prior consent;
  3. knowingly introduce to the Website malicious software or technologically harmful software code or other material that can alter, damage, disable, infect or delete the Website or make it unavailable or inaccessible;
  4. gain or attempt to gain unauthorised access to the Website or any part of it, or any computer systems, servers or networks connected to the Website, or to any benefits offered through the Website, by hacking, circumventing security measures or technical limitations (including limitations to the use) or other illegal or illegitimate means;
  5. in using the Website, knowingly provide us with false or misleading information; and/or
  6. interfere with any other person’s access to, use or enjoyment of, the Website.

We reserve the right to suspend or prevent your access to the Website (or any portion or portions of it) if we believe that you are accessing or using the Website in any way that is in breach of these Terms. If you print off, copy or download any part of the Website in breach of these Terms, you must, at our option, return or destroy any copies of the materials you have made.

 

6. DESCRIPTION OF PRODUCTS AND/OR SERVICES AND OTHER INFORMATION

Nothing in the Website constitutes an offer to buy or sell products and/or services in any jurisdiction. All details, descriptions and prices of, and other information relating to, products and/or services appearing on the Website are of a general nature only. VIA Outlets does not guarantee that any product and/or service appearing on the Website is or will be available in stock at The Outlet Stores Alicante at the time you wish to purchase any particular product and/or service.

We take reasonable care to ensure that all information is correct at the time when such information was uploaded to the Website, but it is subject to change and, to the extent permitted by applicable laws/regulations and the liability regulations of Section 9, we make no representations, warranties or guarantees, whether express or implied, that the information on the Website is accurate, complete or up to date. We therefore advise you to check information concerning a retailer with them or information concerning our products and services with us.

 

7. THIRD PARTY WEBSITES

The Website may contain links to other websites operated by unrelated companies and persons (“Third Party Website“). These links are provided for your information only.

The inclusion on the Website of any link to a Third Party Website does not mean that VIA Outlets accepts any responsibility for that Third Party Website, its content or use, or the use of any features, products and/or services made available through that Third Party Website. VIA Outlets has no control over such Third Parties Websites or any information or materials contained on them and has not investigated, monitored or checked any such Third Party Websites for accuracy, completeness or conformance with applicable laws and regulations. VIA Outlets is not responsible for any damages or injuries caused as a result of your use of, or reliance on, Third Party Websites or any information or materials contained on them. You access and use Third Party Websites at your own risk.

VIA Outlets has some arrangements with carefully selected companies, who may sell you products or services on Third Party Websites linked to the Website and bearing our branding or indicating an association with VIA Outlets, as in the case of gift cards or other similar promotions. When you link through to some of these Third Party Websites they may still be framed by the Website or have VIA Outlets’ branding. In such cases, please be aware that these products and services are sold by a third party. While VIA Outlets selects such third parties carefully, it is not responsible for the products and services, which they offer and sell. Therefore, you should check any terms and conditions of those Third Party Websites and of any products and services which they offer.

 

8. LINKS TO OUR WEBSITE

You may create a link to the homepage of the Website from another website or document without VIA Outlets’ prior consent provided you do so in a way that is legal and provided that such link shall not:

  1. create a frame or any other browser or border environment around the content of the Website;
  2. suggest or imply that VIA Outlets endorses, approves or is in any way associated with: (i) the website or document from which a link to the Website is created; or (ii) any features, products or services of, or available through, the website or document from which a link to the Website is created;
  3. display any trademark(s) used on the Website without VIA Outlets’ prior consent or the prior consent of the owner of such trademark(s);
  4. be placed on a website or in a document that contains content that is unlawful, threatening, libellous, defamatory, obscene, pornographic or profane or could constitute or encourage conduct that would be considered a criminal offence or breach of any laws or regulations; and/or
  5. portray VIA Outlets, its associated or collaborating companies (including their products and/or services) in a false, misleading, derogatory, or otherwise offensive manner, or in a manner that may damage or take advantage of the reputation of VIA Outlets or its associated or collaborating companies (including their products and/or services).

You are solely responsible for the website or document on which you place a link to the Website and for any representations made or impressions created on that website or in that document concerning VIA Outlets, its associated or collaborating companies or the Website. You are also solely responsible for bringing these Terms to the attention of any person receiving access to the Website via your link. VIA Outlets reserves the right to require that any link or links you create from another website or document in breach of these Terms is removed.

 

9. BRAND OFFERS (INCLUDING JOB OFFERS)

Offers (including job offers) may be published on the Website for and on behalf of the brands trading in our Centre. We take no responsibility nor provide any guarantee on the accuracy of the offers. For any questions please contact the brands directly (contact details are included in the relevant offer).

 

10. LIABILITY

We in our own capacity and on behalf of our associated companies exclude liability arising out of or in connection with access or use of the Website or any website with which it is linked (whether based in contract, negligence, tort, strict liability or any other basis) for any of the following losses:

  1. losses from unavailability of the Website or technical faults with the Website;
  2. losses caused by denial-of-service attack, viruses or other technologically harmful material;
  3. losses caused by the inaccuracy of the Website;
  4. losses that were not caused by any breach on our part;
  5. any business loss (including loss of profits, business, revenue, contracts, anticipated savings, data, goodwill, wasted expenditure, business interruption or loss of business opportunity); or
  6. any indirect or consequential losses.

In any event, our aggregate liability and that of our associated companies arising out of or in connection with access or use of the Website or any website with which it is linked (whether based in contract, negligence, tort, strict liability or any other basis) shall not exceed the amount of EUR 500.

Nothing in these Terms excludes or limits our liability (or is intended to exclude or limit our liability) for: (i) death or personal injury caused by negligence or wilful misconduct of our executives and/or higher management; (ii) fraudulent representations; or (iii) any other liability that cannot be excluded or limited by applicable laws and regulations.

The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you, and you may have additional statutory rights.

 

11. INDEMNITY

You agree to indemnify, release and hold VIA Outlets and its associated companies harmless from any claim, liability, loss, expense or demand related to your breach of these Terms.

 

12. GOVERNING LAW AND JURISDICTION

The Website is controlled and operated from our offices in Spain. You and we both agree that these Terms and all matters arising out of or in connection with your access to and use of the Website and its Content (including all disputes) shall be governed by Spanish law. You and we both agree that the Spanish courts shall have non-exclusive jurisdiction to settle any disputes that may arise out of or in connection with these Terms, meaning that you may bring a claim to enforce your consumer protection rights in connection with these Terms in the courts of Spain or in the courts of the country in which you live.

 

13. GENERAL

These Terms contain the entire understanding between you and VIA Outlets with respect to the use of the Website. No representation, statement or inducement (whether oral or written) not contained in these Terms (as updated from time to time) shall be binding on either you or us.

If at any time any provision of these Terms is or becomes illegal, void or invalid for any reason whatsoever, such invalidity shall not affect the validity of the remainder of these Terms and such invalid provision shall be replaced by another provision which, being valid in all respects, shall have an effect as close as possible to that of the replaced provision.

We may transfer our rights and obligations arising from these Terms to a third party and we will notify you of this on the Website.

 

14. QUESTIONS OR COMPLAINTS

If you have any questions or complaints regarding these Terms or any other matter, you may contact VIA Outlets by writing to us at BASKERVILLE INVEST, S.L.U., at the following address: Marratxí (Mallorca), Mallorca Fashion Outlet – Oficinas de Gerencia, Autopista Palma-Inca km 7.1, CP 07141, or by emailing us at Marketing.Alicante@viaoutlets.com.

 

GENERAL TERMS AND CONDITIONS WI-FI

Date: February 2026

These general terms and conditions apply to the free use of the Wi-Fi network of The Outlet Stores Alicante (the “Centre“). By logging in on the Wi-Fi network of the Centre, you confirm that you have read and understood these General Terms and Conditions and that you agree to them. If you do not agree to these General Terms and Conditions, do not use the Service.

These General Terms and Conditions and all revisions thereto are always accessible on the website of the Centre at https://www.theoutletstoresalicante.com.

 

1. DEFINITIONS

In these General Terms and Conditions, the following terms have the following meaning:

  • General Terms and Conditions / Terms: these general conditions for the use of the Service.
  • The Outlet Stores Alicante: the private limited company BASKERVILLE INVEST, S.L.U., a private company with limited liability, having its registered office at Marratxí (Mallorca), Mallorca Fashion Outlet – Oficinas de Gerencia, Autopista Palma-Inca km 7.1, CP 07141, registered with the Commercial Register at Mallorca, (hoja PM-105774), under tax identification number B-22844161.
  • Device: the device with which you use to make a connection with the Wi-Fi network.
  • Privacy Policy: the privacy statement of The Outlet Stores Alicante, available via https://www.theoutletstoresalicante.com/privacy_policy/.
  • Service: the provision of wireless access to the internet via the Wi-Fi network.
  • You: a natural person making use of the Service.
  • “We” and “Us”: means The Outlet Stores Alicante and “our” and “ours” shall be construed accordingly.
  • Wi-Fi network: an unsecured wireless network offering you free access to the internet.

 

2. GENERAL

  1. We are entitled at all times to modify and/or supplement these General Terms and Conditions. The most up-to date Terms will be brought to your attention before you use the Service. If you continue to use the Service after the modification and/or supplementation of these Terms, you will be accepting the modified and/or supplemented Terms. If you do not agree to the modified and/or supplemented Terms, your only option is to not use the Service.
  2. In the event that these Terms are partially invalid, you will remain bound by the valid provisions of these Terms. We shall replace the invalid provision(s) by provisions which are valid, and which have legal consequences corresponding as closely as possible with the legal consequences of the invalid provision(s), having regard to the content and the object of these Terms.

 

3. USE OF THE WI-FI NETWORK

  1. The Service enables you to connect to the Internet, free of charge, by means of the Wi-Fi network. Please always be aware that additional fees may be charged by your (internet) provider.
  2. We may assume that you are the actual person logging in to use the Service. We are not liable for damage resulting from any unauthorized access to or use of the Service by third parties.
  3. You are responsible and liable for all actions performed when using the Service.
  4. The Service is intended for your personal use only and in accordance with these Terms. You may not use the Service for any commercial or business purpose and you do not have the right to resell or enable access to the Service to any third party.
  5. You are responsible for the configuration of your own Device. Employees of the Centre cannot assist the User in the installation, programming and/or configuration of a wireless internet connection. The Service is available to your Device only when it is within the range of our Wi-Fi network.
  6. We reserve the right to immediately and without notice, suspend your access to the Service if we suspect that you are transmitting a virus (or any other manipulating program capable of modifying other programs and replicating itself).
  7. We are at all times entitled, without in any way becoming liable to you, (i) to make procedural and technical alterations and/or improvements to the Service, and/or (ii) to (permanently or temporarily) take the Service out of use, limit the use of the Service, or cancel the Service altogether.

 

4. SECURITY

  1. By using the Service, you acknowledge and agree that the transmission of information via the internet and via the Service may be subject to security, privacy and confidentiality risks. We cannot guarantee the security or confidentiality of your (personal) data transmitted via the Service and therefore any transmission or use of the Service is entirely at your own risk. We recommend that while using the Service you use an approved secure technology and/or a personal firewall. You understand and agree that not all viruses or similar harmful programs can be detected or prevented.
  2. The data traffic between the Wi-Fi network and your Device is sent without encryption. You accept the risk that the data in transit can be received by others than for whom they are intended. You are personally responsible for securing the data traffic between your Device and the Wi-Fi network against any unauthorized access by third parties. You are also personally responsible for securing your Device against viruses, Trojan horses, and other forms of undesired access to your Device.

 

5. CONTENT

  1. We do not control, nor are it in any way liable for, data or content that you access or receive via the Service. We are not a publisher of third-party content that can be accessed through the Service and are not responsible for any opinions, advice, statements, services or other information provided by third parties and accessible through the Service. You are responsible for evaluating such content.
  2. It is your responsibility to evaluate the value and integrity of goods and services offered by third parties accessible via the Service. We will not be a party to, nor in any way be responsible for, any transaction concerning third party goods and services. You are responsible for all consents, royalties and fees related to third party vendors whose sites, products or services you access, buy or use via the Service.
  3. We provide this Service to you and other Wi-Fi users in the Centre free of charge. The Service is intended to support general web browsing activities. Due to limited bandwidth and to ensure a consistent experience for all customers, our Service may not support high-bandwidth actions such as streaming music, streaming video or downloading large files.
  4. You are not permitted to use the Service for a purpose as listed below or make information, data or content available:
  • which, at our discretion, encourages aggressive behaviour, is discriminating or is otherwise deemed hurtful, offensive or inappropriate or that consist of creating a false identity;
  • that consist of child pornography and/or distributing pornographic materials to minors;
  • in which personal data is made available, other than in compliance with applicable law;
  • which contains viruses, Trojan horses, worms, bots or other software which can damage automated work or make it unusable or inaccessible or delete it, or which can appropriate it or which is intended to circumvent our technical protection measures of and/or the computer systems;
  • which qualifies as or transmits unwanted or unsolicited material or content (spam);
  • which infringes our rights of and/or of third parties, including but not limited to intellectual property rights or rights concerning the protection of privacy;
  • which is fraudulently or in connection with a criminal offence or in any way illegal or unlawful.
  1. In the event of a suspicion of misuse within the meaning of article 5.4, we may be legally obliged to inform the appropriate authorities of that suspicion. If we are legally obliged to do so, or see any other reason to do so, your details will be passed on to the appropriate authorities.

 

6. WARRANTIES

  1. Other than expressly set out in these Terms and to the greatest extent permitted by law, we make no representations or warranties with respect to the speed, bandwidth quality and reliability of the internet connection made available to you by means of the Service, accuracy and completeness, reliability or usefulness of the Service, or the performance of its obligations hereunder, and we expressly disclaim all warranties and conditions or representations of any kind, whether express, statutory, or by common law, implied or otherwise, including, but not limited to, implied warranties of satisfactory quality or fitness for a particular purpose. You accept that the Service only has those functionalities and other characteristics in effect at the moment of Use (‘as is‘ basis).
  2. We do not guarantee that the Service shall be available to you at all times and without interruptions, faults or disturbances, that the Service shall be effective, or the use of the Service shall lead to certain results or that the information provided through the Service shall be accurate, up to date and complete.
  3. We are not responsible for: (i) the purchase and/or the proper operation of your Device; (ii) transmission errors, malfunctions or non-availability of computer, data or telecom facilities, including the internet; (iii) loss, damage, inaccuracy and/or incompleteness of any Content; (iv) making backup copies of any content; (v) any unauthorized use or attempted use of the Service.

 

7. PERSONAL DATA

If you choose to use the Service to access websites, services or content provided by third parties, then your personal information may be available to the third-party provider. The way third parties handle and use your personal information related to the use of their services is governed by their policies. We have no responsibility for their policies, or third parties’ compliance with them.

 

8. LIABILITY

  1. Each and every use of the Service is at your own risk. You are personally responsible for all the use that you make of the Service.
  2. Our liability, whether based upon (attributable) default, unlawful act or any other ground, shall not exceed the amount of EUR 500.
  3. We are in no way liable for damage or in any other way to you for any damage arising or resulting from the (temporary), intermittent, or (permanent) unavailability or inaccessibility of the Service.
  4. You will indemnify (fully compensate) us against all losses, costs, proceedings, damages, expenses (including reasonable legal costs and expenses) or liabilities howsoever incurred as a result of any claim resulting from your breach of these Terms.
  5. There will be no breach of these Terms by us in the event we cannot perform any obligations as set out in these Terms if prevented therefrom by force majeure. Force majeure is taken to mean inter alia: illness of employees and/or absence of key employees, power failures, strikes, riots, government measures, fire, natural disasters, floods, failure of our suppliers, shortcomings by third parties which were engaged by us, disruption of the internet connection, DDoS attacks, non-applicability of third party services, hardware failures and failures in (telecommunication) networks and any other unforeseeable conditions.

 

9. TERMINATION

  1. You are entitled to terminate the use of the Service at any time.
  2. We may suspend the Service or terminate this agreement immediately at any time and for any reason.
  3. Upon termination, for whatever reason, you shall not be able to access and use the Service anymore. We will not be obliged to provide any content or other information to you or convert or export such information.

 

10. COMPLAINTS AND NOTICES

In the event of complaints or notices, you must contact the Centre by sending an email to Privacy.Alicante@viaoutlets.com. We endeavour to respond to a complaint or notice as soon as reasonably possible.

 

11. JURISDICTION

These Terms and the use of the Service are governed by Spanish law. Any disputes arisen as a result of these General Terms and Conditions shall be resolved by the civil court in Palma de Mallorca, unless mandatory law determines that the dispute must be brought before another court.

 

12. CHANGING THESE GENERAL TERMS AND CONDITIONS

Unless otherwise stated by us, we will publish any changes to these Terms online https://www.theoutletstoresalicante.com.

 

13. LEGALLY VALID VERSION

Only the Spanish and English versions of these General Conditions are legally valid.

The Outlet Stores Alicante

Carretera Alicante, 94 03690 San Vicente del Raspeig (Alicante)

Tel. +34 965 36 37 77

© Copyright The Outlet Stores Alicante. Todos los derechos reservados

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